Frequently Asked Questions
Just Lenses' FAQ offers answers to a range of our customer's most common questions.
If your question is not answered below, click on Contact information. Then contact our Customer
Service Department by phone or email for additional information and assistance.
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Ordering Contact Lenses
- What information do I need to order contact lenses online?
- How do I place an order online?
- Can I order via fax?
- How secure is my credit card transaction?
- How do I redeem a coupon?
- What types of payment does Just Lenses accept?
- Does my insurance plan pay for my contact lenses?
- How can I track my order?
- Can I speed up my order?
- Can I send my prescription to Just Lenses?
Contact Lens Prescriptions
- Do I have to have a copy of my prescription to order contact lenses?
- How do you verify contact lens prescriptions?
- How do I read my prescription?
- How recent does my prescription have to be?
- Can I order contact lenses with my eyeglass prescription?
- Can I order color contact lenses if I do not have a prescription?