When will my order ship?

Just Lenses stocks 90% of the most popular contact lens parameters. This stock allows us to process orders the day that we receive them, and ship them out the following day.  Uncommon prescriptions and problems with contacting your eye care professional add time to the processing of your order. Made-To-Order and Custom lenses (most Toric lenses fall into this category) have to be specially ordered, as a result their processing times can vary so please be patient.

You can check your Order Status online by logging into your Account.

Once your order has been shipped you can refer to the following chart to estimate shipping time:

Destination Shipping Method Shipping Time*
United States & Territories Expedited Shipping 5-7 Days
Fed Ex 2nd Day** 2-3 Days
FedEx Next Day** 1-2 Days
Canada USPS Global Priority Mail 5-7 Days
International USPS Global Priority Mail 7-15 Days***

If you still have questions, please contact our Customer Service Department for additional assistance.

* Shipping Time displayed above represents the number of business days after dispatch from our shipping facility as advertised by USPS and FedEx. (Please note: Business days are Monday through Friday, excluding holidays observed by the Post Office.)

** FedEx Delivery options are only available for the contiguous 48 states.  Orders for Alaska, Hawai, US territories, and APO/FPO addresses are shipped using USPS Priority Mail. 

*** International shipping times do not include any unforeseen customs delays. Customers are encouraged to contact their local customs bureau for information on customs duties and/or limitations. Lens.com is NOT responsible for any sales taxes, duties or any other fees applied by the customs service in your country.




More about Shipping Information


Contact Lenses

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1-Day Acuvue Acuvue Acuvue 2 Acuvue 2 Colours - Enhancers Acuvue 2 Colours - Opaques
Acuvue Advance Acuvue Oasys Bausch & Lomb 2 Week Biomedics 38 Biomedics 55
Focus 1-2 Week SoftColors Focus 1-2 Week Visitint Focus Dailies Focus Monthly SoftColors Focus Monthly Toric
Focus Monthly Visitint Focus Night & Day Focus Progressive Frequency 55 FreshLook ColorBlends
FreshLook Colors FreshLook Handling Tint Precision UV SofLens 66 Toric SofLens One Day
Any materials provided on this web site are for informational purposes only. Have your eyes examined regularly and always follow your eye care professional's instructions for the proper use and care of your contact lenses. IF YOU ARE HAVING ANY UNEXPLAINED EYE DISCOMFORT, WATERING, VISION CHANGE OR REDNESS, REMOVE YOUR LENSES IMMEDIATELY AND CONSULT YOUR EYE CARE PROFESSIONAL BEFORE WEARING YOUR LENSES AGAIN.

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