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What can I do if I have a problem with my order?

Just Lenses guarantees that you will receive the exact contact lenses that you have been prescribed.  Each prescription will be verified with the prescribing authority and then shipped sealed in the manufacturer's sterile packaging and free of all manufacturer defects.

However, problems can occur. That is why we have a Money Back Guarantee.

If there are any problems with your order when you receive it, contact our Customer Service Department immediately. One of our friendly customer service representatives will assist you in arranging a return and doing whatever it takes to make things right.


More about Returns