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Frequently Asked Questions
- Creating an Account
Your Just Lenses Account offers convenient access to all of the online resources available to our customers, including updated Order Status information, Order History, Convenient Reorder servi...
- What information do I need to order contact lenses online?
To order contact lenses you need your contact lens prescription, which will include both the specifications of the lenses that you wear and the contact information for the eye care professiona...
- Updating an Account
Just Lenses Accounts are designed to be easy to use and update. You can follow the procedures below in order to update your Address (either Shipping or Billing), reminder email settings, and ...
- Privacy Policy
Just Lenses believes the responsible use of personal information is an important element in ongoing evolution of the Internet. We understand the trust that you place in us when you submit inf...
- How do I read my prescription?
Contact lens prescriptions are made up of a range of parameters, each indicating some aspect of the shape of the lens. All of these parameters are displayed on the packaging of the contact le...
- Terms and Conditions
The use of this site is governed by the Terms and Conditions of Use set forth below and elsewhere on the site as indicated. For terms governing shipping, returns and payment, please refer to o...
- Email Preferences
Just Lenses is committed to offering all of our customers the lowest prices on brand name contact lenses without sacrificing the highest standards of customer service. As a result we hav...
- How can I track my order?
Your Just Lenses Account allows you to track all of your orders. Once you login to your account there is an Order Status page which is automatically updated with the current status of all you...
