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Frequently Asked Questions
- Just Lenses
Just Lenses is a convenient and affordable way to refill your contact lens prescription. We know the health benefits of contact lenses can be overshadowed by the costs, so we’re committed ...
- What information do I need to order contact lenses online?
To order contact lenses you need your contact lens prescription, which will include both the specifications of the lenses that you wear and the contact information for the eye care professiona...
- Do I have to have a copy of my prescription to order contact lenses?
No, you do not.
You need the contact lens parameters (available on the packaging of your current lenses)
AND the name and number of your prescribing eye care professional, but you do not n...
- When will my order ship?
Just Lenses stocks 90% of the most popular contact lens parameters. This stock allows us to process orders the day that we receive them, and ship them out the following day. Uncommon prescrip...
- How do you verify contact lens prescriptions?
Federal Law requires all contact lens retailers to verify all prescriptions with the prescribing authority, unless they have the prescription in hand. Just Lenses is in full compliance with t...
- How do I place an order online?
Just Lenses offers the widest selection of contact lenses available online. Using our navigational dropdowns and search function you can browse through our site and find the contact lenses th...
- How do I read my prescription?
Contact lens prescriptions are made up of a range of parameters, each indicating some aspect of the shape of the lens. All of these parameters are displayed on the packaging of the contact le...
- How recent does my prescription have to be?
Federal Law requires us to verify all prescriptions before we ship your lenses. At the same time all eye care providers are now required to provide you with a copy of your prescription, both ...
- Can I order color contact lenses if I do not have a prescription?
No, unfortunately you can not order any contact lenses without a prescription.
All contact lenses, including colored contact lenses, come in different sizes and must be fit to your eye by an ...
- How can I track my order?
Your Just Lenses Account allows you to track all of your orders. Once you login to your account there is an Order Status page which is automatically updated with the current status of all you...
