Frequently Asked Questions
1-800-GET-LENS's FAQ offers answers to a range of our customer's most common questions. If your question is not answered below, click on Contact information. Then contact our Customer Service Department by phone or email for additional information and assistance.
General Information
Contact Lens Information
Ordering Contact Lenses
- What information do I need to order contact lenses?
- How do I order a product?
- How do I cancel an Order?
- What are my payment options?
- Will my optical insurance plan pay for the lenses?
- Is it safe to use my credit card on line?
- How do I redeem a coupon?
- How can I speed up my order?
- Can I fax in my contact lens order?
Eyeglasses & Sunglasses Information
Vision Test Information
Place an Order or contact Customer Service 24/7 at:
1-800-GET-LENS (438-5367)
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100% Customer Satisfaction
Money Back Guarantee Complete Details
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Hassle Free Returns Complete Details
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Shop with Confidence
All personal information is encrypted and secure
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We guard your information with the highest level of security tested daily.
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We accept all major credit cards - Online 24/7.
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Spam-free Email
All your email preferences can be managed from the 'My Account' tab at the top of the page.
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Your Lenses are Ready
With over 10 Million contact lenses in stock, we immediately fill your order with your exact prescription.
Over 2 million successful orders delivered!